Bait and switch... I was looking to put together a most current and up to date resume and their website came up after a web search for resume samples. The site offers its services as free but after hooking you into a few hours( if you are putting together a tenured resume) holds your work hostage unless you sign up and pay for their services. I had considered paying the fee inspite of my anger simply because I had spent time on the document ( which the site only formats for you - most programs contain this type of software anyway) until the disclosure also gives them the right to keep charging your membership renewal on your credit card.