Don't order from this site! They lock you out of their site if you report damaged merchandise! You can only communicate with their customer service if you log into your account. When I try to log into their account I get an error message that says "Whoa We noticed you've been clicking on the same link a LOT and our other pages are getting a little lonely! To get back on track, please click the input box and type the code you see in the image." When you enter the code it just says invalid code. So there is no way to file a claim for damaged merchandise! Scammers!
Hi,
We are very sorry for the inconvenience. We believe there must be something wrong when you tried to contact our customer service. You can follow the following steps. Here is how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html We believe they can help you to solve all your problems there.
Sincerely,
Miniinthebox