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I was sent marred unusable items (5). FMG asked for photos of the items. I sent them as requested on February 7,2018. As of February 15,2018 I had no response from them. I contacted customer service and was told that without original packaging nothing could be done.
I have attached photos to this review of the items I received. So, I was sent unusable, damaged items and told "too bad". Customer Service is not the issue. FRAUD is the issue. Beware!
Barbara J.'s review of Fire Mountain Gems earned 13 Very Helpful votes
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