Barbara H.

I originally left a negative review which I have now removed with an updated comment.

I ordered swatches for outdoor fabric and as expected, the charge was placed on my credit card. A day later I received an email that said my order was completed. I assumed that meant it was shipped, but I did not receive any notifications about shipping or posting. I checked back every day and my account showed the same complete.'

A week later, I gave up and wrote a review about the lack of communication and that I assumed this was just just one more gotcha' website for some crap out of another country and sometime in the next three months I might actually get something similar, but inferior, to what I thought I had ordered.

Also, one week later, I lost patience with the same complete' showing up on my order, but no information about shipping or posting, so I put on my mask and headed to my local fabric store to buy the outdoor fabric my customer needed.

When I returned home from the fabric store, I discovered that my swatches had arrived and the fabric is nearly identical to what I bought at the fabric store. The quality is high and the colors exactly as portrayed in the images on the website.

I still think the customer service (communication) needs to be improved, hence the four stars instead of five, but if the swatches are actually representative of the fabric, I will order some to see how it goes.

The swatches are large enough to see the patterns and to judge the quality. I have uploaded photos to show what I received. Very nice swatches.