There are a lot of bad reviews and I even gave it a bit low. I sell and buy there. Many problems can be avoided if you message the seller first before opening a case. I have sent out refund for damaged items that were damaged in shipment. Not my fault but I refund. Lost items in shipment again not my fault but I refund. I do not sell my items claiming they are high dollar and yes there are some out there that do that. I can tell and do not buy from them. I would rather have a happy customer than bad reviews. Please try to work with them not all are bad.