I am new to Ebates and was somewhat confused about an issue I had. I tried looking it up but got more confused. I then sent a msg to Ebates asking for a phone no. So that I could talk to a person rather then writing it down and getting more confused. They sent me a reply within seconds, I called the no. And got a super tech. He answered my questions, along with a few more questions I had and VIOLA! Problem solved. As I said in a reply msg thank you to both Bridgett and Chris! How can one go wrong with ebates when right from the start they are there for you! THANK YOU!:-)