I like many, spent quite a bit of time working on a document only to find that I had to give them my credit card to download the document. Fair is fair, so I did. I also went back into my settings and cancelled my subscription, which was ignored and continues to be ignored. I will contact my credit card company for assistance since I have fraud protection. I may not be able to recoup what they have already stolen, but I will be able to stop further charges and have them investigated. I would give them zero stars if the site would allow.
Hi Bambi L. We apologize that you weren’t happy with your experience while using our service. We are very committed in providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly at customerservice@livecareer.com if you need any further assistance on your account. We will send you a private message through here so we can take a look at your account so we can get in touch with you shortly and provide you with a timely resolution.
Best Regards,
LiveCareer.