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Balwant B.

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Level 1 Contributor

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2

3 Reviews by Balwant

Bravofly AU

  • Bravofly AU

“Rogue Traders”
6/22/15

Now I know Bravo-fly do the same in Australia, as they do in Europe.
Rogue Traders, they systematically take more money then what they mention
In the first hand.

Unfortunately there is no internet police, nor they are regulated, therefore, they get
Away with all these things.

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Bravofly UK

  • Bravofly UK

“Rogue Trader”
6/21/15

I used KAYAK for flight comparison and found that Brave fly were offering me tickets for
£945.57, but their confirmation showed £1,075.75. They have taken this amount from
My visa debit card. This is fraud and thieving. It was in March, and since then I have made
Effort to recover the difference of £125.18 without any success.

Whilst there is nothing much I do, but I do not understand how such rogue companies are
Allowed to be in business. And what is the point of price comparison?

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Sofia B. – Bravofly UK Rep

Dear Balwant B,

Thank you for booking with us and providing us with your valuable feedback.

The extra payment is probably related to the card payment fee and agency fees (which are both updated on the payment screen when you choose the method of payment). The final price is then displayed before you confirm your booking.

Could you please send us a private message with your 9-digit Bravofly Booking ID and we will then be able to verify whether the correct commissions have been applied to your booking.

Kind regards,
Sofia

Kayak

  • Kayak

“NOT FAIR”
4/1/15

I have used KAYAK for flight comparison and have used their companies, without
Any problem. However, recentely I booked a flight through one of their company,
Bravofly and the price was £945.57, but their confirmation showed £1,075.75. They have taken this amount from visa debit card.

Now I wish to request KAYAK to get me a refund of £130.18 as I find this to be unfair, and it is one of the companies on their website, which would give them a bad name.
Booking ID *******‏

Tip for consumers:
Well look at this. I have not booked through KAYAK, but this is one of the companies on their price comparison website. I feel they should be responsible for this.

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Balwant Has Earned 4 Votes

Balwant B.'s review of Bravofly AU earned a Very Helpful vote

Balwant B.'s review of Bravofly UK earned 2 Very Helpful votes

Balwant B.'s review of Kayak earned a Very Helpful vote

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