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My order will never showed up, and even though I paid for the insurance they offered—which covered unsuccessful deliveries—they are ignoring my emails when I ask for a refund. So disappointing Would not suggest. AVOID AVOID! However, I've received a REFUND a few days ago after contacting (E)(v)(i)(d)(e)(n)(t)(l)(t)(d) for assistance.
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I ordered a bed from them for a client project. It came in irreparably damaged and they refused...
I feel like another one of the "one kings fools" – BUYER BEWARE! I placed an order in February....
Hello Balser. We sincerely apologize for the disappointing experience you've had with your order. This is not the level of service we aim to provide, and we understand the frustration it must have caused. Your feedback is incredibly valuable to us, and we want to ensure that we address your concerns promptly and appropriately. We're glad to hear that you were able to receive assistance from our customer service department. If you need further assistance with the status of your refund or any other pending order, please send us an email at yourvoice@onekingslane.com with your order information. Once again, we apologize for any inconvenience you've experienced. Adria G.