I've used them about 4 times over the past year with no problem. However, last week I purchased (2) lowes gift cards. My husband went to Lowes to buy a snow blower and the card was declined. After 45 minutes working with a very kind Lowe's store manager, we found out that the same cards were used that morning in North Carolina. We are in Wisconsin. The Lowe's manager didn't have to accept our card but saw we were scammed, accepted it and so Lowe's ate it. Either the theives were the NC people or Cardpool but either way, I'd be very leary to use this site again.