Ava T.

Here I am on Christmas Eve with no gift for my brother. When I ordered my Crock Pot, I was told it would arrive between the 19th and the 23rd. I received emails from Cafe Press twice reassuring me that the item would be there before Christmas. Still, the item didn't come. When I checked the status of my order, it said my order was in production. It's said that since the 15th. When I emailed Cafe Press to get the status of my order, I received an automated reply stating that my email would be answered in 5-6 days due to the high volume of emails they received. When I looked for their number in the "contact us" tab, there was a statement that the phones would not be answered after December 20th. I wish I had read the reviews before I ordered the item. I was routed to them through the Crock Pot website, so I assumed I was ordering from a reputable company. Clearly, that's not the case. I hope I don't have any trouble when they do start answering the phones and I call to CANCEL my order. I do not recommend this company to anyone who has a timeline for delivery!