Their items are horrible quality, I think that much is known. The products that they sell that are from other designers are the only ones anyone should ever consider purchasing. I've attempted shopping with them over the past 4 years for a total of about 4 or 5 times, I keep thinking that this time will be different but I'm wrong every time. In my most recent experience I bought three items, all of which stated nothing about being non-returnable. I received them, they didn't fit, and I proceeded to try and return them. Lo and behold, they're not returnable. I'm a seasoned online shopper and every other f****** retailer explicitly states somewhere either on the product or checkout page that the items you are purchasing are NOT eligible for return. Nasty Gal knowingly deceives customers by having a "Returns" section on their product pages that says "returns are easy," but doesn't note anything about the actual return policy for that item. What a dishonest company. They're a scam. Be sure to read that policy and maybe even confirm with them on the phone or by email that they are returnable/not returnable. I will never shop at this store again.