Autumn K.

Fiancé ordered me a tablet for Christmas and a kids game tablet. We received my tablet on 12-18 from what they say! I opened it on Christmas and was so excited! Charged it up while thinking of every cool thing I couldn't wait to download! Ha! Go figure. It doesn't work. The "free" gift (keyboard) doesn't even fit the open slots that are on this tablet. Fiancé emails nomorerack December 30. Gets a response the 1st, I think, stating we only had 14 days to state dissatisfaction. Hmmm. 12-18/12-30 is 12 days. Not 1 email from your company has cared this was a Christmas gift so it wasn't even touched until December 25th. It seems like you just want the money and to have us go away.
I refuse! I want either a refund of the amount he paid or an exchange for one that works. This is really ridiculous because it takes 1-2 days to hear back from someone. I'm seriously so frustrated and angry! I wouldn't tell someone to order from you ever. I'm also sure my many friends on Facebook and Twitter will love to know how horrible you conduct yourself as a company. It's truly disgraceful!