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Aurora M.

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1 Review by Aurora

LiveCareer

  • LiveCareer

“Misleading in Subscpription, but they fixed the problem”
9/18/15

They do state that you have to cancel your subscription or you will be charged monthly. I ended up deleting my account instead of unsubscribing. It was definitely misleading and confusing. HOWEVER, they were quick to fix the problem and refund my money. I appreciate good, quick customer service. The resumes do look really good, but also keep in mind: it's free to design, but not to print or download. This company has definitely been stepping it up.

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  • 184K Views
Helpful  (2)
Thank you
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Laura T. – LiveCareer Rep

Hi Aurora M.,

I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Aurora Has Earned 2 Votes

Aurora M.'s review of LiveCareer earned 2 Very Helpful votes

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