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Found out AFTER ordering the items come direct from China on a ship, I Ordered Over 2 months ago and STILL have not recieved a refund or my money back. Had to open a case with paypal and they keep sending the SAME letter over and over. BAD company DONT BUY from this company.
Audrey K.'s review of DressLily earned 5 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Audrey K.
Thank you so much for your important feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your order is on the way at present, as it’s flat rate shipping with unregistered mail you chose before, the shipping time is slower than other shipping method, please kindly wait for it patiently.
Please leave your order No. Here so that we could contact you, hope we can solve this issue soon.
Please understand that we are more than willing to assist any customer.
Best Regards
Dresslily Customer Service