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Audrey F.

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1 Review by Audrey

J.Jill

  • J.Jill

“Returning a gift for a different size - Good Luck!”
11/17/22

I received a gift in the wrong size and called customer service to see how to correct. Oh my gosh! What abysmal service! I was offered: buy the right size now online (with your money) and wait until the item restocks in 3 weeks to get it. Meanwhile, return the one you have to the store for a store credit. Does that solution make sense to ANYONE?
I politely suggested that, if he had engaged his brain to find me a solution, this would not be it. Sheesh! Just don't shop here, people.

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Audrey Has Earned 4 Votes

Audrey F.'s review of J.Jill earned 4 Very Helpful votes

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