One of my earliest childhood memories is fedex delivering Christmas presents late. I have never chosen to use this company since then. Unfortunately I ordered a product and they sent it via FedEx. And of course it's late 4 days late with no updates to tracking. I file a case and receive an email asking me to describe the package, that I have not received therefore not seen. I would say this is proof that the world is getting worse, but fedex has always been as bad as they could be without being criminal.