Slow
People pay for over night and it takes up 2 3 days even months or have nothing show up at all.
All they can say is contact the company your purchased from. Why so they can pull more money out of their business for your stuff up. Once a company hands over their goods it's up to the next company to take care of it... not nz post they don't care. I bet half their workers are stealing the parcels themselves.
All the Information on their website is utter useless. Some how my parcel has been lost in seaview which is literally down the road from me?