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Basically, I paid a few dollars for a resume and they charged me close to $40, which over drew the account I used and cost me even more money. Really? I do appreciate the accessibility of the customer service, but I am still waiting on that refund that hasn't come yet.
Atali N.'s review of LiveCareer earned a Very Helpful vote
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Empty.
Its a site where they suck your account to the last penny. Be...
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com
Best regards,
LiveCareer