Ashley M.

This is the first review I have ever written, but I am so aggravated I thought I would make this my first. I ordered $350 worth of items off of this website. Two weeks later, it said my order was still processing. When I emailed my complaint, I was told I needed to send a picture of my license and my debit card to confirm that I was indeed the card holder. I order online all the time and never had to do this, so I felt something was not right. I then checked my bank statement, and they had already charged me for my order and an additional $10 fee for who knows what. When I called the customer service number, it went straight to a generic "please leave a message machine" even though it was during the hours of operation. I continued calling and got another recording that was almost impossible to understand. It said something along the lines that they were not there until Monday to try calling back tomorrow. However, I called on a Tuesday. I sent in another complaint saying I wanted to cancel my order and a full refund. I am now waiting to hear back. I would never use try using this site to order anything. Not worth the trouble.