I've never experienced an issue with this website. In fact, it's one of my favorite flash-sale sites around! They have the best brands and selections available. Sure, you may not get your order for at least two weeks, but that is the only "complaint" I have ever had. When I did experience an issue, I addressed it on both twitter and through email, and received a response in a reasonable amount of time. I always recommend this website to friends! A plus is they offer a $10 credit every once in a while! They aren't perfect, but for the products and prices they offer, you can't beat it!
Hi Ashley,
Thanks so much for sharing your personal experience. We always love getting feedback from our members, and I'm so glad you're enjoying your ideeli experience! If I can ever be of help with anything, please don't hesitate to let me know.
Best,
Jason Faria
Sr. Manager Customer Service