EDIT: Even though i was having trouble getting a hold of someone because there is no phone number to actually call there Belle got back to me via text as soon as she saw there was a problem and has been totally helpful in helping me locate my package.
First, I am so sorry for the experience you've had on our website. I can assure you that we take every customer's situation very seriously and will always do whatever we can to ensure that you're happy with your order.
Please reach out to us at support@rebelsmarket.com with your order number so that we can assist you appropriately as I am not showing any previous messages from you in our system.
I would like to look up your order to get the status of it for you and will ensure that you receive your order.
If you can, please also let us know what phone number you were calling, and where you found the number so that we can ensure that phone numbers are updated if necessary.
Sincerely,
Belle
Ashley Has Earned 1 Vote
Ashley F.'s review of RebelsMarket earned a Very Helpful vote
Ashley,
First, I am so sorry for the experience you've had on our website. I can assure you that we take every customer's situation very seriously and will always do whatever we can to ensure that you're happy with your order.
Please reach out to us at support@rebelsmarket.com with your order number so that we can assist you appropriately as I am not showing any previous messages from you in our system.
I would like to look up your order to get the status of it for you and will ensure that you receive your order.
If you can, please also let us know what phone number you were calling, and where you found the number so that we can ensure that phone numbers are updated if necessary.
Sincerely,
Belle