Ashley C.’s Reviews of PickupFlowers & more

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Flower Delivery

“I've been trying to get in touch with their Live Chat...”

12/22/14

I've been trying to get in touch with their Live Chat since ordering my mom a Christmas arrangement yesterday. No one has answered the Live Chat. Has anyone had any luck canceling their order via their bank if their order is still processing? The delivery date said today 12/22. Clearly, that has not happened. I wish I would have read the reviews prior to ordering. I will never recommend this website or business to anyone. I will however, let everyone know how horrible it is.

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Thank you

Betty M. – PickupFlowers Rep Over a year old

Dear Ashley,

We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.

Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.

Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.

Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com