Ary Y.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Nothing after two months. Terrible”

11/5/15

I was so excited finding this website. I didn't order a lot since I don't know how it would turn out (thank God). From what they told me, they separated my order to two shipments since some of the items were back-ordered. One month after the first shipment, NOTHING. I contacted them and they asked me to check the post office (which I did) and they didn't have it. Then they asked me to wait one more month. I ordered items from China before and it NEVER took two months. Now, more than two months, still NOTHING. They said BOTH SHIPMENT GOT LOST. BOTH OF THEM! And now they offered half refund in store credit or reship but I have to pay $8. This is ridiculous. Stay away.

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sammydress h. – Sammy Dress Rep Over a year old

Dear Ary Y.
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and reply to us?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/