Most recently I had the worst service experience that I have ever experienced. I was lied to, hung up on, transferred to the wrong department and disrespected all by the same company just many different reps. It seemed they just had it out for me. I was even contacted by a reps who left an message that was I was not able to understand and of course no contact information if I wanted to get back to them. It is like they all said fu to me because they know I have no other option. Dish network does not provide the sports I want and cable does not go to my area. If you want any type of service and sports are not your primary concern I would highly recommend dish over direcet tv