I'm honestly shocked to read all the negative reviews. I ordered 3 items with the overnight shipping (had a promo code). When i promptly received the package, i noticed 1 item was left out. I emailed customer service and within 5 minutes I received a polite response. They apologized and had my dress shipped out using overnight shipping again (no charge for that). My outfits fit perfectly. I'm 5'5, weighing 142 and got everything in a medium size. Even the sizing for the bikini was spot on. I will definitely be ordering from VENUS again!