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Ariel B.

Contributor Level

Total Points
84

1 Review by Ariel

  • Lansing Party Bus

11/22/15

Do NOT use this limo company! I was in a wedding that paid this company to bring the bride and the bridesmaids from our hotel, where we got ready, to the church. After being on the highway for a few minutes the bus broke down! The driver called the company multiple times but they never sent out another bus to pick us up to get to the wedding! The air conditioning was broken, it was very hot so we were all sweaty and our hair went flat! (Their wedding was in June) We had to stand outside of the bus because it was so hot! THE BRIDE in her wedding dress was standing on THE SIDE OF THE HIGHWAY! Eventually guests that were waiting at the church left in cars to come pick us up! We were AN HOUR AND A HALF LATE to their wedding! Since the ceremony was pushed back so far they ran out of time to have pictures taken at different locations. The company eventually sent another bus to the church to bring us to the reception but it didn't even show up till 30 minutes before we needed to be there! After all of this the bride and groom confronted the company saying they'd like a refund for all the trouble it cost them for almost ruining their special day but they refused any refund and never even appologized! Eventually they brought them to court and got 50% back. I would NEVER recommend this company to anyone! They said that the bus breaking down was "out of their control", I know they didn't plan for that to happen but they could have been nice enough to send another bus to bring us to the ceremony or offered some kind of refund like decent people! They didn't even care! AWFUL COMPANY! STEER CLEAR!

Ariel Has Earned 4 Votes

Ariel B.'s review of Lansing Party Bus earned 4 Very Helpful votes

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