Ordered jersey and pants described as "Wool Thermal Fleece" - item ended up being summer weight spandex/polyester. Dispute feature on website does not work - contacted customer service and they asked to send a screenshot of the dispute - only problem is the dispute form is multiple pages so its useless. Contacted Seller (Cool Bicycle Co) direct and the response was firstly just with an "OK" and then when I asked what they would do about it the replied with "?".
Don't waste your time - they are bad news