In my opinion this Web site is designed to just keep you from getting what you ordered, I ordered 2 tracker tags for my luggage, never came. Lost I guess, go figure. But when I got my email saying my money was accepted and order accepted, I am told 3 weeks later I have a voucher which their Web site wouldn't let me redeem. Please use another website or at least use PayPal, got money back overnight with them, says a lot for that company. Keep away please