I was just online trying to buy a software to speed up my computer, when I got somehow tangled up with this AdvancedTechSupport technician (scammer). At first he wanted to charge me $800.00 to repair the computer. I told him that I can buy a new desktop PC for that money. He talked me into taking a deal for $400.00 which I foolishly agreed. I did this in March of 2014, and three months later my computer started slowing down and freezing. It was then to late to dispute the cost to credit card provider. I was stuck for high cost to fix the computer, plus they (SafeCart) also charged me for software, Spark PC Cleaner $29.97, which I never purchased. This Tech Support is a big scam. They also have SafeCart do the dirty work for them in collecting the money for them. Don't believe the stars that you see on reviews, and don't deal with them, they are crooks. They also installed cheap Antivirus software. It was named PC Malware, not an Antivirus.
John H., How about your last name?
Which part of $400.00 cost do you not understand? You never mention anything about the cost. Just making exuses to cover your@$$.
Hi Anthony,
We would like to help you however we are somewhat confused. Did you purchase tech support with us in March of 2014 as you stated? 7 months ago you purchased our service? If this is the case and you purchased something from us 7 months ago and now you are having issues, not sure how this make us scam? Also if you have a yearly support plan you can call us and we will fix your issue right now.
Also SafeCart is one of the largest payment processing companies online today. Again please give us a call so we can be clear on the dates and what took place.
You can chat with a live chat support person from 8am to Midnight EST time 7 days a week. If you like you can call us directly at 1-800-978-4501 24 x 7
Thank you,
Advanced Tech Support