They are not at all sorry for the inconvenience. They started the website to spread it. $#*!ing leeches. If anybody knows I would like to know the laws against these action. I ordered two items in NOVEMBER 2014, and havent $#*!ing received it yet and its end of July, 2015.
Dear Antarpreet k,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to start by saying how sorry we are about this issue.
We have contacted with shipping company for this issue, and we had resend the parcel for you, if you have any further concern, please keep communication at your support ticket and we will provide the best service for you.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Dresslily Customer Service