Anonymous A.

I bought tickets in August to a show in late October. When I go to shows, I always purchase seats that are within the first few rows of the stage. I bought two tickets in row C (third row). A few weeks later, I received tickets in row N. Called StubHub, they advised me to return the tickets, and they would find me replacement tickets. They found tickets in row B. Sounds fair right? Except the seller NEVER shipped them. I called StubHub every day the week before the show to please cancel that order and order me new tickets because I had a terrible feeling that this seller never even had the tickets in hand. They kept telling me that I should be receiving them on October 27th... 3 days before the show. They gave me the run around over and over saying that I was protected by their Fan Protection or whatever it was. And if those tickets never came in they would try to give me replacement ones or a full refund. FIRST OF ALL, I was monitoring the sales of tickets for this show pretty much every hour, watching all comparable tickets sell out. There was no way in hell that there would be any tickets left come the day of the show that were comparable to the ones I purchased. SECOND OF ALL, I don't want a refund, I want to go to the damn show! I bought these in August for a show 2+ months later... a refund is not going to be the solution. Plus, this was a birthday gift for my fiance to make matters worse. The day after I demanded a refund, StubHub called me to tell me that the seller had these tickets on will call. BULL$#*!. StubHub isn't even supposed to allow Will Call tickets to be sold on the site! And I could just imagine, come the night of the show, I would attempt to get my tickets and they wouldn't be there. I was so fed up with StubHub that I demanded a refund. And now I am not going to the show. You would think StubHub would try to make it better and would have ordered me complimentary tickets to the show, but nope, couldn't even get that. Extremely disappointed, and will absolutely never purchase from StubHub ever again.