Anonymous A.

Sorry to read that you were unhappy at the company but feel that we need to respond to some of the points you make.

Yes, we operate a Bring Your Own Device (BYPD) model but we are far from being the only homeworking company to operate this model. We do so because we believe it is the most sensible system for us and for our employees. Sensée employees benefit from working from home with no commuting costs, no time lost travelling to and from work, flexible working patterns and great career opportunities. However it would be virtually impossible for us to maintain equipment in over a thousand homes that cover the length and breadth of the country. To facilitate colleagues purchasing their own equipment we provide access to a cost-effective source of appropriate hardware and extensive IT support. If the suggested £500 IT bundle is selected, £250 of this is reimbursed after 6 months service with Sensée and full £500 repaid after 12 months service with Sensée.

We are very clear about remuneration in all our recruitment adverts. Sensée is committed to paying the Real Living Wage (RLW) and, on 22nd September 2022, the RLW Foundation announced that the Real Living Wage will be £10.90 for the UK and £11.95 for colleagues within London - with Sensée committed to implementing this increase within the guidelines provided. In addition, for employees outside London, we pay an incentive of up to £1.05 an hour dependant on performance, length of service and client account.

There are absolutely no restrictions placed on what can be discussed within the Social Chat section of LiveDesk. But we’d ask colleagues to remember that posts can be viewed by everyone on LiveDesk and to therefore use appropriate language. There’s no restrictions whatsoever on what colleagues can talk to each other about outside work hours via whatever comms channel they choose.