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Ordered 25 invitations for my mother. The order was very slow to arrive and the only thing in the box was 19 envelopes! She spent a good part of the day on the phone with Zazzle. She was told they would take several days to print and then several days to get to her. She wanted them to be overnighted to her and offered to pay for this, but was told that can't be done. The party is quickly approaching and no invitations. Customer service can't give us a definite arrival date. I can't recommend Zazzle after this experience.
Tip for consumers:
Order months in advance. Don't expect Zazzle to jump to correct a problem with their order.
Ann V.'s review of Zazzle earned 4 Very Helpful votes
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Hi Ann! We apologize for the issues you had with your order. We do show that our CS team did assist you and that the new order was received. Please feel free to reply to the e-mail you received if you have any further questions or concerns. Thanks!