- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Getaroom's website is deceptive, misleading and deceitful. The price displayed for 2 nights was $116, which was slightly less than other sites ($68/night on Booking, Expedia, Priceline). Once I entered credit card information, the charge tripled to $343.95. I immediately called to void the charge. The service representative quoted their "no cancellation" policy. This is not a traveler friendly company who wants to keep you as a customer. Using "no cancellation for any reason" policy to justify their outrageous upcharges is certainly a sign they know this business is a scam.
Tip for consumers:
Be aware that the pricing may triple after you enter your credit/debit card information
Products used:
nothing
Ann L.'s review of Getaroom earned 2 Very Helpful votes
Ann hasn’t received any thanks yous.
Ann doesn’t have any fans yet.
Ann isn’t following anybody yet.
Empty.
This site is a scam! Won't give us the rooms we paid for or a refund. Do not use this site. You...
Ann L, We have provided a resolution regarding your review and an email has been sent to you directly detailing this information. On behalf of the entire Customer Service department with Getaroom, we thank you for your feedback and apologize for any confusion and inconvenience this may have caused you. We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on the Sitejabber site.
Thank you,
Getaroom