Saw shoes I wanted for 30% off but when I added it to my cart it showed regular price. Called them on it and they wouldn't honor the price. I ordered the shoes anyway at regular price only to receive the wrong shoes. Live chatted with a rep and she said she will email the label, next morning still no label, gave me some BS about UPS taking 24 hours. That is just BS I've had places email me while we're on the phone and I get it right away. Customer service is horrible. Their toll-free # doesn't even work and I've always had to call their other non toll-free # that's for international customers. Seriously they can't do anything right and I'm never buying anything from them again.