What a joke! I can't believe they think it's okay to post pictures of models wearing beautiful clothing and when it comes, the quality is complete crap. The sewing is clumsily put together, the quality of the material is cheap and awful, and the sizing is completely off! I ordered two cardigans from them, and both I am very unhappy with. One of them was torn the moment I took them out of the bag. The other one was so different from what was pictured on the website that there was no way I could keep it. It looked like a third grader made it and I would be embarrassed to go out in it (take a look at the pictures I uploaded). I have emailed them pictures like they have asked and they make it so difficult for you to return anything it's ridiculous.
**Also, they'll tell you to open a "ticket" on their website and refuse to talk to you via email. I have tried writing them messages on their website, but after I hit "submit", a pop-up comes up and tells me "The question has been deleted". The same pop up comes up every single time I write a message! I can't even send them a message on their site! It's a scam that they even try to tell you to talk to them via their website. I'm escalating this to claims on PayPal, I have had enough.
Dear, so sorry about the problem and if your order items have size problem, please send email to: service@dresslink.com and our service man will help you fix the problem for you soon, thanks a lot.
I sincerely apologize for this inconvenience and beg your forgiveness.
Any other query, please freely message me at the first time,I will reply you within 24 hours except the weekend or holidays, Thanks.
Have a nice day.
Yours Sincerely,
Bree,
Customer Service Department