It's sad that people would cheat someone, especially when they know how important a wedding is to a girl, and how she looks forward to her wedding day all her life. To all the fake people who are giving the site 4 or 5 star reviews and giving it fake comments and reviews, you'll should be ashamed of yourselves. And for others, notice how the 4-5 star reviews are posted together in one day of the month only, then again together on just one day of the next month and henceforth. This world has come to a sad state, where for money, people will say any lies not caring that others are depending on the reviews to order from the site. To all the girls who haven't received their dresses, refunds and stuff, all I can say is sorry. I know that doesn't help, but remember there is karma. Your hard earned money that was paid and your dreams that was torn apart by these people will not yield them good benefits. Their time will come. And thank you for alerting the rest of us. I was going to order an expensive gown that I thought looked fabulous, but I just thought I'd cross check if the site is genuine. I'm glad I did. Never trusting this site.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, could you tell me have you received the wedding dress and please tell me why you are not satisfied with the dress? Please tell me your order NO. As well, and check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ if you want to raise a complaint and get a refund, you could send emails to service@tbdress.com or call +86 29 82016886. Thank you for your cooperation!