I booked a hotel in advance for 2 separate nights a week apart. The first night we arrived the hotel looked filthy and when we got to the room the sheets not only had hairs all over them, there was evidence of bedbugs. We left. However, priceline.com will only refund the cost of one night and not both. Shame on you priceline.com, we left because the hotel was substandard YOU should refund the cost of the room and take it up with the hotel!