Anna M.’s Reviews of Rosegal & more

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Rosegal

Discount Clothing

“Missing half my order”

10/6/15

Never received half my order, received an email from Rosegal, to "reply" with my order number. They sent the email to me from a no-reply email address, and there is no way for me to get in touch with them. So annoying. I wasn't upset at first, but after trying to email/login/make ticket requests for one hour, I'm so frustrated.

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Thank you

rosegal r. – Rosegal Rep Over a year old

Dear Anna,

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

We have checked your order and found out one of the rest items has been sent out already. But another one stops production.

Regarding your order, we have sent you an email and offer a compensation, please check it and we will solve all the issues for you soon.

We value your patronage and wish to continue serving you in the best way possible.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.

Best Regards
Rosegal.com Customer Service