Anna G.

This company sent me the wrong dress and then refused to provide the dress i ordered or create me a return label. Terrible customer service. The rep either could not understand me or did not care. It honestly could have even been a bot. They said they would refund 30% of my order and I could keep the dress, (that I did not order, did not fit me and was frankly ugly as sin.) after exchanging 10+ messages I eventually just had to file a change back with my bank.

Not to mention I paid for expedited shipping and the dress arrived over a week late.