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Anna B.

Contributor Level

Total Points
82

1 Review by Anna

  • ModCloth

4/12/16

I ordered a pair of jeans for 50-ish dollars off this website. Shortly after I started wearing them (I mean one wash and about 3 wears) they started breaking down. They weren't by any means overly tight but the but seam started separating and the elastic started fraying. This was around 3 months after I'd received them so they didn't fall within the window of returns and barely within exchanges. They only gave me a credit back because they'd already received them in the mail, and it was for the cost minus return shipping. It shouldn't matter that they'd been worn, washed, or in my possession for almost 3 months, pants SHOULDN'T BREAK DOWN like that, and any company worth their salt would've done something about it. I reached out to customer service twice and they ignored my complaint. They weren't willing to follow-through on quality control. There are plenty of better places to take your business. If you buy here you could be stuck with a lemon.

Anna Has Earned 2 Votes

Anna B.'s review of ModCloth earned 2 Very Helpful votes

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