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Super horrible customer service. My order is marked as delivered, without being delivered. The customer service asked me to fill a form and submit it. 5 days passed and I asked them what's the status, and now they tell me that the form was not accepted.The customer service agent keeps asking me the same questions over and over and are not refunding the money for the non-delivery of items. THIS NEEDS TO STOP NOW!
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Consistently late delivery (or no delivery at all). The customer service team are unhelpful and...
I make several orders with Look Fantatsic every month. I should be one of their most valued...
