anissa f.

My experience is apparently like the rest
I had made a purchase, read everything
And unknowingly was signed up as a vip member, being charged 39.99 a month.
No conformation email explaining what they have done, and yes, again, i read all the pop up when making my first and only purchase.
I never asked or approved being a vip member.
4 months later, after 160dollars was quietly pulled from my boyfriends account, justfab was uncovered. We called to get an understanding on how this even happened and they of course had no answers, could not tell me i was wrong didnt read any "fine print" because there wasnt any with my purchase. After talking to 3 different people making several accurate points they could not dispute, our demand to refund the 160dollars within 24hrs was met.
And that is the only positive thing i can say about this site.
I will gladly go back to shoe shopping in person, not online thanks to justfab