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an h.

Contributor Level

Total Points
81

1 Review by an

  • LightInTheBox

9/9/14

Made some order soon after I realized it wont make the shipping in time so I tried to cancel. It would not let me cancel and hours later I get an email saying items has been shipped. The items will get here while I am away out of the country for 1.5 months. When I get home 1.5 months later, it will be too late to return the products. Lost of $385 thanks to lightinthebox. Not sure how you guys even write good reviews when there is no contact info and email just bounces back. I think you guys are mule working for the company.

Tip for consumers:
Dont buy from this site. They help before you buy. Once you buy, good luck finding them again and good luck on getting your items..

Service
Value
Shipping
Returns
Quality
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LightInTheBox F. – LightInTheBox Rep

Hi An,

We are sorry for all the inconvenience. But we believe it is really normal that almost all the online store cannot let you cancel the order shortly before shipping. If you do not like our items, we can help you return them definitely. We respect and take care all the reviews from our customers, but we cannot accept the unfair ones.

Thanks for shopping with us!

Sincerely,
Lightinthebox

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