Angie S.

Hello I would like to put my view on my day from this Saturday May 27th. Ok so my sister and I both have appointments for full face 1 hour make done. My sister goes first her appointment is at 3 15.they take her at 3 10.they tell me to wait. So 3 30 comes along and no one comes to get me 3 45 still nothing. Now I have a wedding and have to be at the reception hall for 5 30.4 o'clock comes and goes and still nothing. By this point I'm angry 4 15 still nothing now I'm mad but I'm keeping it all in because I don't want to cause a scene. At 4 25 the girl comes to see me telling me she is sorry. I was furious but didn't say anything as well. Now the girl tells me that the one before me had the 90 minute appointment...if her appointment was 90 minutes then she would of gone there at 2 and finished for 3 30 right.why was she taken at 3 and finished at 4 30 to go into my time. Like why take appointments if you can't follow through to serve your customers. If I wanted an appointment at 4 30 I would of made it then. Not only did the girl rush to put my makeup on and I didn't take the whole 1 hour which was really unfair because I paid for it she took 35 minutes and that is truly not fair at all. The store closed while we were in it and we had to go all around the mall to get to the car. And the worst is I got to the reception hall at 6. She did a nice job on my makeup but it sucks that she could of done a better job with my whole hour and not rush. I was really disappointed with the whole wait time. Maybe in the future when you book your appointments you should honor them. I don't know yet if I would come back even though the girl tried her best. If I or anyone books a time then respect it and if someone is late then to bad and that is what you should be doing and then maybe I can decide to come back. Because having 1 hour session and paying for it and getting 30 minutes that is not fair!