angel M.

I just saw the comment below and I had the similar experience at yesterday, I've purchased the ticket to Bangkok, and after I input all my credit card information, the page told me that the payment it's no longer avaliable and I have NO IDEA that if i purchased the ticket successfully or not.so stupid and rediculous. Then I contact the customer service hotline and the phone hv no one pick up for the first 10 times! The most stupid thing is, this morning when I wake up and I saw the email that ZUJi sent to me that they said I need to pay more HKD$1100 because of the price of the ticket is increase! So $#*!ing amazing that I paid and I received the confirmation email and this morning you told me that I need to pay more because the ticket it's avaliable but at the same time it's sold out and the price it's increase! Indont $#*!ing understand how uour system works and because of your system error so now I need to pay more money and you hv no responsibility to fix the problem? I'm so disappointed and I WILL NOT visit this website EVER! It's so rediculous! And someone told me that will do the follow up and the manager will call me back this morning but obviously no one to do so.
Very super super and agent!