Here is what Ive noticed... I have sent in several bags and of course, higher end items are not purchased, only the pieces they give a few cents on. What happends to the new with tag pieces i sent?. I can not get tax credit because they dont really seem to be connected to tax outlet. I used Thredup AND Twice and altho TWICE rejects a lot too they state most things are out of date or stained. Hmmm. Its odd that both these companies are located in the same area, one takes brands the other doesnt and they kind of do the same thing, hmm, i wonder if our NWT and better pieces are being sold on TWICE? Might do to have a look on that site and see if your items are there... But at least with twice you can get a tax statement for items they claimed they can not use. But somehow im wondering IF these are the same company with a different name? One buys the higher end pieces and one l really onlys buy the lower end pieces, hmmm... Thredup can be sending higher end to Twice, while Twice might be sending lower end pieces to Thredup for resale, Im not sure but I will not use EITHER of these site EVER again... And another thing, try and go and leave a comment or feedback on Thredups site, blogs and such, They monitor any comment left and have to approve it first, hmmm THATS A RED FLAG!