Angela R.

We have talked to a customer service representative, but nothing happened. We are unhappy with the service and printing we have received. Here is a list of complaints.

1. No one has talked to me about my previous email asking for tracking information when the two packages didn't arrive on the day I was told.

2. I've now been told that part of my order was just cancelled without my knowledge. Supposedly an email was sent to us but we can not find it in my inbox, spam or trash. And I guess I'm just supposed to be okay with not getting what I ordered. I probably would have picked a different shirt or canceled the whole order. I definitely would NOT have gotten 2/3 of my order and just told the kids sorry you don't get one this year.

3. When calling customer service we were told that they have to review all of our complaints before they can fix anything if there is anything to fix. That's some crappy customer service.

4. When looking at the shirts we did receive the Red color is faded and stripy. Looks like my ink cartridge is running out of ink. Quality control didn't do great.

5. Paid extra for shipping and expedited service. It was late by two days and we only got one of two packages.