Angela M.

My experience with the worst experience I have ever had. If I could Rate them 0 stars I would have done that. I ordered a tablet for my 10 year old son December 9th 2013. I was promised the item by Christmas. I didn't get the item by Christmas. The item was shipped to the wrong address which was put down as my billing address and not my shipping address. When I called customer service the day after Christmas I was told I would receive an entire refund for the total purchase amount and also receive the item. I received an email about a week later stating the item went back to New York which is not even the state I live in. I went round and round with customer service for about 2 weeks through email got tired of that so I gave him a call I just got off the phone with them and basically what it boils down to after going through three managers I was given a $20 credit for all my trouble and I don't get the item because we ship back to the manufacturer they make promises they can keep they don't deliver items nothing arrived in a timely fashion and I'm just ashamed to say that I should of read reviews before I even ordered from the site I'd rather wait my $#*! with the $20 credit in order from them again